FAQ's

Business hours are from 7 am to 11 pm from Monday to Saturday. 

On Sundays, we are available from 9 am to 7 pm.

A 50-mile radius of Baltimore, MD, is our business service area. We provide services in Washington, DC, Maryland, Northern Virginia, and Southern Pennsylvania.

We can still arrange a service for you if you plan on a project outside our business service area. Depending on the location and project size, a travel extension fee will be applied. 

Yes. Our company's services are fully licensed and insured.

You can schedule an appointment by directly reaching us at 

+1(410) 493-4488 between 8 am and 6 pm OR by emailing us at [email protected]

Yes, after you submit the type form, we will get back to you via email with a tailored solution and an estimate that is FREE of charge. 

For us to provide an accurate estimate, please: 

step #1. Head over to type form. 

step #2. Enter your full name

step #3. Enter the address(es) where the project will take place.

step #4. Enter your contact number.

step #5. Enter a detailed scope of the project.

step #6. Enter the make/brand and model of the product. Providing pictures will be helpful. 

step #7. Enter the quantity of the product.

step #8. Enter your timeline. 

Please wait, our project support team will follow up with you shortly!

While descriptions and pictures provide helpful information, sometimes, they do not fully describe a complete picture. In single cases, an estimate may need to be reconfirmed in person by a professional.

We aim to deliver our services within the next few days. Although same-day OR next-day service delivery may be available, we ask you to give us 3 to 5 days notice, and we will schedule for you. Please provide us with two weeks' notice for larger projects. 

We accept Visa, Mastercard, American Express, Personal Check, Discovery, PayPal and cash payments.

An on-site visit costs between $200 and $250 within our business service area.

FREE cancellation applies 72 hours before the date and time of your service appointment. There is a $200.00 cancellation fee for clients who fail to give a 72-hour advance notice.

We send two professional technicians for small and medium-sized jobs. 

For more extensive projects, we send a bigger team of experts.

Yes, you may. The technician will then communicate the cost of the extra service. 

In some cases, we can agree to provide you with a service on another day if the amount of work is considerable.

We care for our client's and workers' safety. Therefore, technicians cannot remove their shoes as they provide them with support when lifting heavy items. Regardless, they will use shoe covers for hygiene purposes.

We use the latest software to inform you when the crew is starting to head your way. You will get an SMS notification requesting a contact number on which we'll send the exact arrival time within your appointment timeframe.